Privacy Policy

Effective Date: July 18, 2026

​

C. Elle Home, a brand of Carin Elle Mead Enterprises, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, create an account, make a purchase, apply to one of our programs, contact us, or otherwise interact with C. Elle Home.

​

By using our website, you acknowledge the practices described in this Privacy Policy.

​

1. Information We Collect

The information we collect depends on how you interact with C. Elle Home.

​

Information You Provide

We may collect information you provide directly, including:

• Name

• Email address

• Telephone number

• Billing and shipping addresses

• Account login information

• Order history and product preferences

• Payment and transaction details

• Customer-service communications

• Reviews, survey responses, and other submitted content

• Email and SMS marketing preferences

• Gift-card recipient information

• Referral and affiliate information

• Trade Program application information

• Business name, professional credentials, portfolio links, resale certificates, tax documentation, and related materials

• Interior design inquiries, project details, budgets, timelines, photographs, and other information submitted for design services

• Information submitted through forms, live chat, contests, promotions, or events

Information Collected Automatically

When you visit our website, we and our technology providers may automatically collect:

• IP address

• Browser and device type

• Operating system

• Approximate location

• Pages viewed

• Products viewed or added to your cart

• Referring website

• Links clicked

• Date and time of visits

• Session activity

• Cookie and similar technology identifiers

• Information about how you interact with our website and marketing communications

Information from Other Sources

We may receive information from third parties, including:

• Payment processors

• Shipping and delivery providers

• Financing providers

• Marketing and advertising platforms

• Analytics providers

• Affiliate and referral platforms

• Social media platforms

• Business partners

• Manufacturers and vendors

• Fraud-prevention and identity-verification providers

​

2. How We Use Your Information

We may use personal information to:

• Process, fulfill, and deliver orders

• Provide order confirmations, tracking, and delivery updates

• Manage returns, refunds, damages, and customer claims

• Create and maintain customer accounts

• Respond to questions and customer-service requests

• Provide interior design and project-support services

• Review Trade Program and Affiliate Program applications

• Administer referral, affiliate, loyalty, and promotional programs

• Issue and manage gift cards, discounts, and rewards

• Process financing requests through third-party providers

• Personalize product recommendations and website content

• Send marketing emails or text messages when permitted

• Measure the effectiveness of advertising and promotions

• Improve our website, products, services, and customer experience

• Detect fraud, security incidents, and misuse

• Maintain business and transaction records

• Enforce our policies and agreements

• Comply with legal, tax, accounting, and regulatory obligations

• Protect the rights, safety, and property of C. Elle Home, our customers, and others

3. Payments and Financing

Payments are processed by third-party payment providers. C. Elle Home does not directly store complete payment-card numbers or security codes.

​

If you select a buy-now-pay-later option through Affirm, Afterpay, Klarna, or another financing provider, your information will be collected and processed according to that provider’s privacy policy and terms. Financing providers independently determine eligibility, approval, payment schedules, and applicable charges.

​

4. Cookies and Similar Technologies

C. Elle Home and our service providers may use cookies, pixels, tags, local storage, and similar technologies to:

• Keep the website functioning

• Remember account and shopping-cart information

• Save customer preferences

• Understand website traffic and performance

• Personalize content and product recommendations

• Measure marketing performance

• Deliver and evaluate advertising

• Prevent fraud and improve security

Some cookies are necessary for the website to operate. Others are used for analytics, personalization, or advertising.

​

You may manage non-essential cookies through our website’s cookie settings when available. You may also adjust your browser settings to block or delete cookies. Disabling certain cookies may affect website functionality.

​

For additional information, please review our Cookie Policy.

​

​

5. How We Disclose Information

We may disclose personal information to:

​

Service Providers

Companies that assist with website hosting, payment processing, order fulfillment, delivery, customer support, email and text communications, analytics, advertising, fraud prevention, and other business operations.

​

Manufacturers and Vendors

Product manufacturers, suppliers, warehouses, freight companies, and delivery providers when necessary to process and fulfill an order.

​

Financing Providers

Affirm, Afterpay, Klarna, and other providers when you select a financing option.

​

Referral and Affiliate Partners

Referral and affiliate platforms, including GoAffPro, when necessary to track referrals, calculate commissions, manage affiliate accounts, and prevent misuse.

​

Marketing and Analytics Partners

Companies that help us understand website activity, measure campaigns, personalize content, or provide advertising.

​

Professional Advisers

Attorneys, accountants, insurers, consultants, and other professional advisers when reasonably necessary.

​

Legal and Safety Purposes

Government authorities, law enforcement, courts, regulators, or other parties when required by law or reasonably necessary to protect rights, prevent fraud, enforce agreements, or address security concerns.

​

Business Transactions

Relevant parties in connection with a merger, sale, financing, reorganization, acquisition, or transfer of some or all of our business or assets.

​

6. Sale and Sharing of Personal Information

C. Elle Home does not sell personal information in exchange for money.

However, certain uses of advertising cookies, pixels, and similar technologies may be considered a “sale,” “sharing,” or use for targeted advertising under some state privacy laws.

​

Where required, you may opt out through our cookie settings or by contacting us. We will also honor legally recognized browser-based opt-out signals, such as Global Privacy Control, where required by applicable law.

7. Email and Text Communications

You may unsubscribe from marketing emails by selecting the unsubscribe link included in the message.

If you consent to receive text messages, you may opt out by replying STOP. Message and data rates may apply. Opting out of marketing messages will not prevent us from sending transactional communications concerning your orders, account, applications, or customer-service requests.

​

We do not recommend submitting sensitive information through email or text message.

​

​

8. Trade, Affiliate, and Referral Programs

When you apply for or participate in a C. Elle Home program, we may collect additional information necessary to:

• Confirm eligibility

• Review and approve applications

• Maintain program accounts

• Track referrals and qualifying purchases

• Calculate commissions or rewards

• Process payments

• Prevent fraud and program misuse

• Communicate program updates and opportunities

Trade applicants may be asked to provide professional credentials, business documentation, resale certificates, tax information, portfolio links, and purchasing information.

​

Affiliate information may be processed through GoAffPro or another affiliate-management provider.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide products and services

• Fulfill the purposes described in this policy

• Maintain business, tax, and transaction records

• Resolve disputes

• Prevent fraud

• Enforce agreements

• Meet legal and regulatory obligations

Retention periods vary depending on the type of information and the reason it was collected.

​

​

10. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

​

No website, database, or electronic transmission can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your account credentials and notifying us if you believe your account has been compromised.

​

​

11. Your Privacy Choices and Rights

Depending on where you live, you may have the right to:

• Request access to personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of certain information

• Request a portable copy of certain information

• Opt out of the sale or sharing of personal information

• Opt out of targeted advertising

• Limit certain uses of sensitive personal information

• Withdraw consent where processing is based on consent

• Appeal the denial of a privacy request

• Receive equal service without discrimination for exercising your privacy rights

These rights are subject to applicable law and certain exceptions.

To submit a request, contact:

Email: cs@carinellemead.com
Phone: +1 802-276-6326

Please include your name, contact information, state or country of residence, and the nature of your request. We may need to verify your identity before completing the request.

​

You may use an authorized agent where permitted by law. We may request documentation confirming the agent’s authority.

​

​

12. California Privacy Rights

California residents may have rights under the California Consumer Privacy Act, as amended, including rights to know, access, correct, or delete personal information and to opt out of its sale or sharing.

​

California residents also have the right not to receive discriminatory treatment for exercising applicable privacy rights. Learn more about California privacy rights.

​

To submit a California privacy request, contact us using the information listed above.

​

​

13. International Visitors

If you access our website from outside the United States, your information may be transferred to, stored in, or processed in the United States and other countries where our service providers operate.

Where applicable, international visitors may have additional rights concerning access, correction, deletion, restriction, objection, portability, or withdrawal of consent.

​

​

14. Children’s Privacy

Our website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

​

If you believe a child has provided personal information to us, contact us so we can review and delete it where appropriate. The FTC explains that COPPA applies to online services directed to children under 13 or those with actual knowledge that they collect information from such children. FTC COPPA guidance

​

​

15. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, financing providers, manufacturers, affiliate portals, or other services.

​

C. Elle Home is not responsible for the privacy, security, or content practices of third parties. Review their privacy policies before submitting personal information.

​

​

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal obligations.

​

The revised policy will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically. California guidance recommends that businesses keep their posted privacy practices current. California Department of Justice

​

17. Contact Us

If you have questions about this Privacy Policy or how C. Elle Home handles personal information, contact us:

C. Elle Home
A brand of Carin Elle Mead Enterprises

​

Email: cs@carinellemead.com
Phone: +1 802-276-6326